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	<title>Comments on: My hero! Apple geniuses save me from deathly &#034;customer service&#034;</title>
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	<link>http://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/</link>
	<description>thoughts from Heather Gold</description>
	<pubDate>Tue, 02 Dec 2008 16:27:59 +0000</pubDate>
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		<title>By: Dina</title>
		<link>http://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/#comment-146584</link>
		<dc:creator>Dina</dc:creator>
		<pubDate>Fri, 25 Jul 2008 18:51:02 +0000</pubDate>
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		<description>You mean "customer dis-service"
I got a $34,000.00 bill from Sprint!
Only took 4 calls and about an hour.</description>
		<content:encoded><![CDATA[<p>You mean &#034;customer dis-service&#034;<br />
I got a $34,000.00 bill from Sprint!<br />
Only took 4 calls and about an hour.</p>
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	<item>
		<title>By: something</title>
		<link>http://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/#comment-127659</link>
		<dc:creator>something</dc:creator>
		<pubDate>Thu, 22 May 2008 13:17:29 +0000</pubDate>
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		<description>[...] bar at the SF Apple Store. He accomplished in 1 call and 8 minutes what I couldn't in twelve calhttp://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/Knicks introduce Mike D'Antoni as new head coach AP via Yahoo! News Mike D'Antoni is bringing his [...]</description>
		<content:encoded><![CDATA[<p>[...] bar at the SF Apple Store. He accomplished in 1 call and 8 minutes what I couldn&#039;t in twelve calhttp://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/Knicks introduce Mike D&#039;Antoni as new head coach AP via Yahoo! News Mike D&#039;Antoni is bringing his [...]</p>
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		<title>By: Heather Gold</title>
		<link>http://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/#comment-124732</link>
		<dc:creator>Heather Gold</dc:creator>
		<pubDate>Thu, 15 May 2008 02:45:43 +0000</pubDate>
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		<description>An at&#038;t manager whom Brian and I spoke with on the phone agreed to credit the charges. He did customer service *on another company (at&#038;t)* for me better than than at&#038;t did.</description>
		<content:encoded><![CDATA[<p>An at&#038;t manager whom Brian and I spoke with on the phone agreed to credit the charges. He did customer service *on another company (at&#038;t)* for me better than than at&#038;t did.</p>
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		<title>By: banky</title>
		<link>http://subvert.com/blog/2008/05/13/my-hero-apple-geniuses-save-me-from-deathly-customer-service/#comment-124614</link>
		<dc:creator>banky</dc:creator>
		<pubDate>Wed, 14 May 2008 19:03:12 +0000</pubDate>
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		<description>Apple refunded you 1300 dollars so that you could pay your ATT bill?  How exactly did the refund work?</description>
		<content:encoded><![CDATA[<p>Apple refunded you 1300 dollars so that you could pay your ATT bill?  How exactly did the refund work?</p>
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