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Archive for the “business” Category

Vote today: Everything I Need to Know About the Web I Learned From Feminism

Friday, August 29th, 2008

Vote for my SXSW Panel

I've proposed this as a panel at SXSW 09. I'm really looking forward to digging into this conversation with some really interesting feminist scholars and web / network thinkers. This is the last day to vote. If you'd like this conversation to happen at SXSW, please vote for it now and I'll podcast it too.

There is a really lovely compatibility about the notion of transcendence in both feminism and the Net….both of which give protection and community to those who have been invisible / "private" before.

The Net is quantifying / making visible the value of the social skills / communal skills that have previously gone unvalued by the market or "public" space.

This is inspired, in part, by something else I'm working on: a talk about how I do the performance I do….how to design for conversation rather than presentation all of which changes notions of where authority comes from. This is because the value is relational rather than one-off.

I think it always was..but that aspect was "hidden" by it being a silent piece of "private" life that women mostly carried out….preparing holidays, gatherings..maintaining relationships..creating  and giving physical and other bits of acknowledgement (gifts , cards ..the Christmas newsletter etc) and of course the "salon" which has been a big piece of the basis of how I've mashed up a new kind of performance.

There are quite a few ideas embedded in here and for the mag piece..perhaps best to focus on the social networking piece..but that's just the latest business surfacing of something much deeper..which is the way the West is turning more relational this way…that's my instinct.

It's just too costly to market / force awareness of onesself/business without a network effect and any lasting audience/network  can only happen through what is community and community can only be maintained by this "female" stuff.

I found it very interesting in India where these social roles and conventions are still so deeply a part of peoples' daily lives. I had an unusually deep experience of it myself because of the Niagara Falls shtetl in which I was raised.

I'm excited to see the value of this feminist stuff (as well as performance stuff) in the business arena…though I'm aware that I'm really out on the front edge of explaining and doing much of it..the social media consulting world and facebook shows this stuff to be shifting.

I am one of few white people in Thiruvananthapuram

Tuesday, July 8th, 2008

I'm glad to be in the "developing" part of the planet for the first time in my life.

The heat and the humidity have got me thankful to be wearing the kind of garb I would have derided as hippie while Stateside. Just the latest fulfillment of the prediction of my favorite sage (Mel Brooks' 2000 year old man) "We mock the thing we are to be."

Some impressions so far:

  • the most chilled out people I have ever been around: even in the face of pelting rains and a breaking ship out in the Indian Ocean, people seemed nonplussed.
  • coverage of education and test scores in major pages of the Mumbai paper everyday.
  • standing for the national anthem before the 3 hour Bollywood movie about love in 2050
  • waiting for and never seeing a kiss in said movie
  • having a 12 year-old girl tell me that she's learning about global warming in school. I let her know she's ahead of our President, "He doesn't even believe in global warming."
  • TATA should include an oxygen tank with every Nano
  • Almost no women on the streets in Mumbai.
  • teaching a nine-year old boy about melanin after he was amazed by being able to see my veins.
  • latest upmarket trends in Mumbai: Mexican food and jogging
  • public education is practically free at all levels for everyone
  • a shipping CEO pointed out to me that India was able to skip the manufacturing / industrial stage of economic development and go right to a service economy because of English fluency. A strange silver lining to colonialism I pointed out. The most opened/uncontrolled elements of empire outgrow and outlive them (Rome/roads; England/English+education; USA/Internet)
  • the guy who tried to recruit us as extras in a Bollywood film wanted proof that we were really married to each other. He didn't think there were any lesbians in India and had never met one. "How many people do you have in this country?" I asked. ""1 billion," he replied "Oh you have a lot of lesbians. A whole lot. It's a huge, untapped market."

My first employer New Line Cinema is dead.

Friday, February 29th, 2008



Yesterday Time Warner announced that New Line would stop operating as a stand-along unit within the company and that lots of people would be leaving, including the company founder Bob Shaye.

My first full-time job (beyond summers) was at New Line. It was an experience that changed my life. (more…)

Live tweeting the Oscars

Sunday, February 24th, 2008

Follow me.

Don't I look Jewish?

Friday, January 18th, 2008

I was on my way to a theatre lab in NYC last night and walked by bhphotovideo  and decided to make a pilgrimage. I've only bought stuff from them online. They really are the standard in video and photo gear. 

I knew that orthodox Jews ran the store because their online store closes on Shabbes (I'd love to have heard the first visit to a Rabbi to figure out what to do with the Net).It was cool to be in a store where so many people are Jewish (and "out" :-)

I grew up in the last shtetl, a community of about 40 Jews in Niagara Falls Canada.When I used the word schmutz (dirt) with one man there and "if it's beshert, it's beshert" (meant to be) with another, they looked at me stunned, like I was speaking in secret code and said, "how do you know that?"

There's a certain feeling in using these Yiddish words and phrases. They're fun. They have a flavour English doesn't. They're familiar and familial to me.

The surprise of these men and my comfort in kibbitzing with them reminded me of how much I had to forcibly censor myself and my actions (those flailing hands!) when I went to grade school.

"I'm Jewish," I said. "Can't you tell?"

They could, only once I outed myself.

How do I read on your Jewdar?

Green building in Toronto

Wednesday, December 5th, 2007

My little bro's first piece for Worldchanging Canada. I'm so proud. While I'm shepping naches : here's my sister's think tank Open City Projects, also focussed on Toronto building.

from The Market is not Rational series

Tuesday, November 6th, 2007

How much of your time at work is about assuaging anxiety?

Extra Extra: Silicon Valley women make news by existing

Monday, October 22nd, 2007

The San Jose Mercury News sent a reporter to cover the She's Geeky Conference. He quoted my observation that women are taught from the age of 2 to take care of everyone else so that we can feel secure, thus creating a potential lifetime search for external validation, resentment and confusion. (Why doesn't everyone ie. my boss, my sweetie just recognize what a good job I'm doing?)

It is worth noting that the reporter was from the metro/gender beat and did not feel it was worth mentioning that neither the biz nor tech sections covered the conferece which was, inded, about technology and business.

The guts of the start-up moment: faith, confidence or stupidity?

Wednesday, October 3rd, 2007

With my bank account shrinking, but everything on The Heather Gold Show zooming I've felt torn the last few days. I have a great, growing team, a growing audience, super content, a solid track record, a clear vision, good timing, many well-positioned advisors and friends who want to see me succeed, all kinds of momentum and the feeling in my heart and gut that I am absolutely doing the right thing.

But for the last few days a part of my head and self has been consumed with the bank account, constantly hearing a tick tick tick and doing the math and then worrying about it. None of that is helping me. I am working 12+ hour days and loving it. But I was raised in a "show me the money" environment and that worry was leading to some paralysis which was helping neither my show, start-up nor my bank account. But I don't want to quit or get off the path I'm on.

Fortuitously an old, older friend called today. He started his own business some time ago. I outlined my money worries and he didn't seem to know what to say. But once I asked him if this was what it was like when he started his business. He said,

"Absolutely, not 100% but 1000."

I said, "When you started your business did you have a spreadsheet that proved exactly when everything would get above water financially and did that give you relief and confidence?"

"No. I never look at spreadsheets. I guess you could say that I winged it."

And as we continued to talk my whole day and insides turned around. This moment, this is what it is. That moment when successful people look back and tell you about all the hamburgers they ate (as my friend did). I used to hear that as "Oh I sacrificed, you have to sacrifice too." But that's not it. What he was saying is that even though things aren't proven on the outside (ie. the spreadsheet, the bank account) you know yourself, you know your momentum. It's the not knowing and moving forward anyway. No hesitation.

I had and still have an image of a ship in waters you don't know. But it's full steam ahead.

To quote my friend, whose words are now on my wall

"Somehow, someway, it works out."

Men with beards are so nice.

Friday, September 28th, 2007

I had salted caramel ice cream with Derek Powazek yesterday + coffee with Jonathan Coulton this morning. They know as much practically about online community and being a self-sustaining independent artist online as anyone. I feel lucky to have their support and access to their insights. The best thing is that there's nothing "special" or guru-like about either of them or the point of any of this. It's not about distance and glossing everything up to imply that you're great. It's about putting the digital content out and accepting yourself and work as you are (this is my synthesis, not their direct words) and listening to and responding to your audience and your self.

This is a relief.

Both of them were so helpful and encouraging about my work and had some good insights and ideas about the web site design challenges my team and I face. (It's amazing to say "my team." I am stunned and thrilled that talented people are working with me on the talk show and my Internet infrastructure)

Of course it's not just web design. It's how to make a living as an independent artist. As Derek summarized + identified with my challenge "want to be a star, a community manager and an entrepreneur." While I quibble with the word star (because my desire is to shine yes, but not to be distant or focussed on getting attention or fame for no reason), he's right. It's good thing I like to do all these different things. He does too and so does JoCo. It's a good thing because they're all necessary to be a successful independent artist apres Net. It will be true for any online business, but that's a topic for another day and another post.

Being open, just putting stuff out there is at the heart of it. So in that spirit, here are my notes.

• put everything out (right now I have a constipated catalogue)

• Don't sit on the egg too long. (DP) Put out stuff you think sucks. (JC)

•You don't know what will hit.

• Tip jars don't work. Sell your work.

•digital content doesn't cost to store, and you can sell only one copy of one piece and make that one person really happy while another piece sells, travels a lot. Don't focus on making something "viral," just on making stuff.

• user content is the greatest fun. Invite it. Make room to show it.

• have a store, JoCo intelligently links to his with the word music in the nav. His store page is an explanation of how to get his music and his goals ie making a living. I like how JoCo's store with all his digital content works. I want to do the same. I know most of mine is video and that heretofore people haven't paid for this. But we will try and see as my mission will be clearer to people as I share it more.

>JoCo recommends e-junkie for shopping cart

• a place to capture email addresses easily near each piece of video content posted

• each show has it's own little node as each of JoCo's songs does, seen here, which includes a place to see fan/audience response + to solicit it. I find his simple way of doing it easy to understand and follow.

• within the HG Show each conversation should have the same.

• may not need subvert + hg as separate sites. just have subvert redirect to hg for now. Simplicity yes!

• the corporate / biz stuff has it's own small site/page in another place

• all shows are under the heathergold umbrella

• Jane Siberry (now Issa) is having sucess with her "pay what youlike now or later " system. JoCo is trying to get the code. He has learned that when a big wave of people come the pricesdrop. but this greater volumn / lower price makes sense to me.

• the feedback is the critical piece for the audience/ community (and the artist too :-), everyone wants to know that what they do say, create has an impact and is acknowledged.

• paying the artist directly for their work is the future, get with the program folks.

•integrate my manifesto, the why I'm doing things along with my work. Don't worry about separaing everything.

• don't worry about "branding" / calculating a single essence before putting things out. As Cory Doctorow told me, people are learning to filter. Don't let self-definition paralyze you. Just put the stuff out.

•It's really great to put out work you don't like (JoCo). Get's you over the perfectionist thing. That last 2% only matters to you.

• continue to play with the multiple levels of ticketing pries but make it clearer what they are. Eg. Keep the names of the pricing on the front page but have a "what the hell is this?" link that will go elsewhere to my FAQplace where I can explain this stuff along with my manifesto.

• pre-ordering. Use the fund this project / participate/gimmesomecandy approach to putting together a DVD and book of the last season (and same for Cookie) see: scottandrew.com | saveyoufromyourself.com

• calendaring. JoCo uses eventful . He was so so about their coding. They say they push all their events out to other calendars if you check that preference inc upcoming, but he hasn't checked to see if, in fact, this is working. He said promoting the eventuful a lot is key. We can have in the show area a link so people can go there if they want to bring the show to their town/place.

• having lots of guides helps people find what relates to them. JoCo does a nice start here guide that lays out some of this (that link is in the margin, the little box at the top) and also lays out how and why he's doing it and the approach to singing/giving the music.

•involving people in the process, blogging openly about it is great. I've been toying with putting all the numbers out so people can see how much each show costs etc. Although once the thing is done, like the stage is built for the hydraulic lift, how does one generate the $1000 to pay for it. Involving everyone in helping us solve the problem and costs is great. In fact, I will probably blog this :-)

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